Privacy Policy
Milton Global Ltd ("the Company," "we," "us," or "our"), Company No. 8425062-1, operates miltonprime.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our services and regulated activities.
The Company is the controller of your personal data.
1. Information We Collect
Information you provide directly:
- Personal information: name, address, identification numbers, passport number, email address, phone number
- Financial information: income and wealth details, trading experience, employment information (used for appropriateness assessment)
Information collected through your use of our services:
- Website usage data: pages visited, frequency and duration of visits
- Communication data: traffic and location data, IP address, operating system and browser type (used in aggregate form only)
- Communications between you and us via live chat, email, or telephone
- Your email address may be used to communicate about our products and services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Provision of services under our Agreement
- KYC and due diligence (identity verification)
- Account maintenance and administration
- Communication with you when necessary or appropriate
- Compliance with legal and regulatory requirements
- Monitoring and improving our services
3. Information Sharing
We may share your personal information with:
- Business partners and service providers with whom we outsource certain functions
- Third-party contractors and subcontractors for the purposes for which you submitted the information
We disclose information to third parties:
- As required by applicable regulations, law, or legal process
- For regulatory compliance purposes
- When explicitly requested by you
- As otherwise set out in this policy
4. International Data Transfers
We may transfer your personal information to parties located in countries that may not have equivalent data protection laws. Where this is the case, we take reasonable steps to ensure the privacy of the information.
By submitting your personal information to us, you agree to such transfer, storage, and processing.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable law and regulation (including AML record-keeping and complaints record-keeping obligations).
6. Monitoring and Recording
Subject to applicable regulations, we may monitor and record your calls, emails, text messages, and other communications for:
- Regulatory compliance
- Crime prevention and detection
- Security of communications systems and procedures
- Quality control and staff training
We may also monitor activities on your account where necessary for these reasons.
7. Your Rights
You may:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Withdraw your consent to the use of your information
To exercise any of these rights, contact us at support@miltonprime.com.
For complaints about our handling of your data, you may also contact complaints@miltonprime.com.
8. Cookies
For information about how we use cookies, please see our Cookies Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website. We encourage you to review this page periodically.
10. Contact
If you have questions about this Privacy Policy, contact us at:
- Email: support@miltonprime.com
- Address: Milton Global Ltd, First Floor Room B11, Province Complex, Mahe, Seychelles